Return & Refund Policy

At Kith and Kin Forever, every metal art piece is personalized and made especially for you. We take pride in our craftsmanship and want you to be delighted with your purchase.

Artwork Approval & Cancellations

All customers receive an artwork proof by email before production begins. Please carefully review all names, spelling, and design details.

We ask that you approve your artwork or request changes within 3 business days of receiving your proof.

If we do not receive a response, we will make at least two attempts to contact you. After 3 business days, if no response has been received, we reserve the right to proceed with production using the artwork provided for your review.

Once your artwork is approved, or production begins following the notification period described above, changes and cancellations are no longer permitted.

Returns & Refunds

Because every piece is personalized and made to order, all sales are final once production begins, except in cases of shipping damage, manufacturing defects, or errors on our part.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or differs from the artwork provided for your review due to an error on our part, please contact us at info@kithandkinforever.com within 48 hours of delivery.

Include your order number and clear photographs of the issue and packaging, when applicable.

We will review the situation and arrange a replacement or refund, as appropriate, at no additional cost.

Please do not return any items unless specifically instructed to do so.

Refund Processing

Approved refunds are issued to the original payment method. Processing times may vary depending on your financial institution.

Questions?

We're always happy to help.

Email: info@kithandkinforever.com